Telehealth that
starts with a link.
Secure video consults for Australian clinicians. Text or email your patient a link — they tap it, and you're consulting. Everything included, for $15 a month.
- End-to-end encrypted
- Hosted in Sydney
- Never recorded
- Australian Privacy Principles
- For Ahpra-registered clinicians
- Screen sharing included
- 1-month free trial
Not sure a patient's device will work? Check any phone or computer in 10 seconds →
Today 3:28 pm
Video consult with Dr Chen
How it works
Three steps from booking to consulting. Nothing for your patient to install.
1Send a link
Type their mobile or email and press Send. For booked appointments, your room link goes out with your reminders instead.
How invites work
2They tap it
It opens in their phone's browser: camera preview, one Join button. No app, no account, no password.
What patients see
3You join
Your dashboard chimes the moment they're waiting. Press Join and you're consulting, with screen sharing, chat and file sending a tap away.
Tools in the callMade in Australia.
Built for the consult.
MedCall does the video consult and the parts around it, properly. Your booking, notes and billing stay in the practice software you already run.
What you get
No-app video consults
Text or email your patient a link. They tap it, check their camera and join. No app, no account, no password.
Learn more
Group calls
Up to 4 people in a consult. Each person you add gets their own private link, and only you can add or remove anyone.
Learn more
Call records
What happened on each consult, how long it ran and who was there, timestamped by our servers. Print it if a consult is ever questioned.
Learn more
Room links
Your own link that never changes. Paste it into your appointment reminders and patients arrive in your waiting room.
Learn more
Screen share, chat and files
Share your screen to walk a patient through a result, chat, and send photos or PDFs during the call. A waiting room and live dashboard tell you who's ready.
Learn more
For practices
A manager adds the doctors and pays for everyone on one invoice. Doctors get their own logins, and patient details stay with them.
Learn more
Safe. Private. Australian.
Calls are end-to-end encrypted and travel directly between you and your patient — no server can watch, and nothing is ever recorded. Consult data is stored in Sydney and handled under the Privacy Act 1988 and the Australian Privacy Principles, by an Australian company that runs its own telehealth practice. We say precisely what we do, and nothing more.
0
downloads, apps or patient accounts
7 years
a call record of every consult is kept
100%
Australian-hosted consult data
- Privacy Act 1988
- Australian Privacy Principles
- Notifiable Data Breaches scheme
- Data stored in Sydney
- End-to-end encrypted
- Never recorded
- Australian company · ABN 22 663 084 900
Pricing
$15 / doctor / month
Including GST · unlimited consults · 1-month free trial
- Every feature, one plan
- Save up to $664 a year per doctor vs Coviu
- Screen sharing and group calls
- SMS and email invites
- Practice managers are free
- One invoice for the whole practice
- No card needed to start
- Cancel any time
Built by a real
Australian practice.
MedCall isn't a faceless startup burning investor money. It's built and run by Telehealth Australia Group, a registered Australian telehealth practice whose own doctors use MedCall for real consultations every day.
A real practice, a real company, and a real person answering the inbox.
- A registered Australian company — Westergaard Pty Ltd, ABN 22 663 084 900
- Ahpra-registered clinicians use it for live consults, daily
- Based in Paddington, Queensland
- A real person answers hello@medcall.au
Questions, answered.
How much does it cost?＋
$15 per doctor per month, including GST, with unlimited consults, screen sharing and group calls all included. Every account starts with a 1-month free trial and no card is needed to start. Practice managers who don't see patients are free. Cancel any time.
Can my practice pay for all our doctors on one invoice?＋
Yes. Sign up as a practice, add your doctors from the Team tab, and you get one subscription and one tax invoice for everyone. Add or remove a doctor and the bill adjusts automatically.
Can doctors claim Medicare rebates for video consults on MedCall?＋
Medicare doesn't approve or certify particular video platforms. The usual MBS telehealth rules apply to the consult whichever software you use, and the practitioner chooses a tool that meets their clinical needs and privacy obligations. Our Medicare & compliance page has the details.
Does my patient need to install anything?＋
No. The link opens in their phone's browser, straight into a camera preview and a Join button. No app store, no account, no password.
Are consultations recorded?＋
Never. Video flows through the call and is never stored, anywhere. We keep the minimum: the mobile number or email you entered, your chat messages and files, and call logs.
Who can create an account?＋
Australian clinicians — GPs, specialists, nurses and allied health — and the practices they work in. Every clinician account needs an Ahpra registration number.
How does this fit my existing software?＋
MedCall is the call. Booking, clinical notes and billing stay in your practice management software. Each doctor's permanent room link can go out with the appointment reminders your software already sends, and our integrations page has the steps for Halaxy, Cliniko, Best Practice and others.
See your patients today.
1-month free trial, no card needed. Your first consult is one message away.
Start free trial