Screen share, chat and files

The tools a consult actually needs.

Share your screen to go through results, chat and send files, and switch devices mid-call. Plus a waiting room and a dashboard that tells you who's ready.
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A clinician's view of a one-to-one video consult, with the patient full screen and the control bar below

Chat, photos and PDFs

Open the chat to send a message, or use the paperclip to send a photo or PDF up to 4 MB. A patient can show you a rash; you can send them a document. Messages and files are saved to the consult.

A video consult with the chat open, showing a message and a PDF of blood test results sent to the patient

Share your screen

Go through blood test results, imaging or a care plan together. Press Share screen, pick a window or tab, and press it again to go back to your camera. Screen sharing works in desktop browsers; phones and tablets don't support it.

A waiting room and a live dashboard

Patients wait on a page that says you'll be with them shortly. Your dashboard shows each consult as Invite sent, Patient waiting or In progress. When someone's waiting, the badge pulses and the dashboard plays a chime. If you're in another tab, the tab title flashes.

The dashboard showing a patient who arrived through the room link, marked Patient waiting, with a Join button
On a phone: the waiting room, saying the doctor will be with them shortly

And the small things

Switch devices mid-call

Change your speakers, microphone or camera during the call, and play a test tone.

Hide your self view

Hide the small preview of yourself and bring it back any time.

Connection indicator

A coloured dot shows how the connection is holding up.

Reconnects by itself

If the call drops, MedCall tries to reconnect on its own.

Follows the patient

If the patient opens their link on another device, the call moves to the newest one.

Device check

medcall.au/test checks a camera, microphone and speakers before the appointment.

Questions

What files can be sent in the chat?＋

Photos and PDFs, up to 4 MB each.

Who can see the chat?＋

You and your patient. People you add to a group call don't see the chat.

Can I share my screen from an iPad?＋

No. Screen sharing works in desktop browsers like Chrome, Edge and Safari on a computer. Phones and tablets don't support it.

Step-by-step guides

More of what MedCall does

No-app video consultsPatients tap a link and join in their browserGroup callsAdd a carer, interpreter or colleagueCall recordsA printable record of every consult, kept 7 yearsRoom linksOne permanent link for your booking remindersFor practicesOne account and one invoice for every doctorIntegrationsSet up with Halaxy, Cliniko, Best Practice and more
Want something we don't do yet? Ask us.Something you dislike about your current software, or wish it did? Tell us. A real person reads every request.Request a feature

See your patients today.

1-month free trial, no card needed. Your first consult is one message away.

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