doxy.me alternative
doxy.me is a popular US tool with a free plan. MedCall is built and hosted in Australia, with screen share and HD video included. Here's an honest side-by-side.
Price
MedCall: $15 per doctor per month including GST, billed monthly
doxy.me: Free plan, or Premium at US$29 per provider per month, billed annually
Billing
MedCall: Australian dollars, with a GST tax invoice
doxy.me: US dollars
Company and data
MedCall: Australian company, hosted in AWS Sydney, under the Australian Privacy Principles
doxy.me: US company, built around US HIPAA rules
Screen sharing
MedCall: Included
doxy.me: Premium plan
HD video
MedCall: Included, up to 720p, adjusting to the connection
doxy.me: Premium plan
How the patient joins
MedCall: Taps a link you text or email them
doxy.me: Opens your personal room link and checks in
Waiting room
MedCall: Yes. You see the moment a patient arrives.
doxy.me: Yes, with a patient queue
Apps or downloads
MedCall: None, either side
doxy.me: None, browser-based
People per call
MedCall: Up to 4: you, the patient and two more
doxy.me: Up to 25 on Premium
| MedCall | doxy.me | |
|---|---|---|
| Price | $15 per doctor per month including GST, billed monthly | Free plan, or Premium at US$29 per provider per month, billed annually |
| Billing | Australian dollars, with a GST tax invoice | US dollars |
| Company and data | Australian company, hosted in AWS Sydney, under the Australian Privacy Principles | US company, built around US HIPAA rules |
| Screen sharing | Included | Premium plan |
| HD video | Included, up to 720p, adjusting to the connection | Premium plan |
| How the patient joins | Taps a link you text or email them | Opens your personal room link and checks in |
| Waiting room | Yes. You see the moment a patient arrives. | Yes, with a patient queue |
| Apps or downloads | None, either side | None, browser-based |
| People per call | Up to 4: you, the patient and two more | Up to 25 on Premium |
doxy.me details checked against their public website on 14 October 2026. Prices and features change, so check doxy.me's own site before you decide.
You're an Australian clinician who wants patient data kept in Australia, a GST tax invoice in Australian dollars, and screen sharing and HD video without a premium tier.
Start free trialYou need a free plan, or video calls with lots of people, and you're comfortable with a US product billed in US dollars.
We'd rather tell you straight than oversell. Different tools suit different practices.
MedCall is Australian. It's hosted in AWS Sydney under the Australian Privacy Principles, billed in Australian dollars with a GST tax invoice, and every clinician account needs an Ahpra number. doxy.me is a US product built around US HIPAA rules and billed in US dollars. Both run in the browser with nothing to install.
doxy.me has a free plan, and its Premium plan is US$29 per provider per month, billed annually. MedCall is $15 per doctor per month including GST, billed monthly, after a 1-month free trial. Those were the prices on doxy.me's website on 14 October 2026.
doxy.me lists screen sharing, HD video, group calls and custom branding as Premium features. MedCall includes screen sharing and HD video on its single plan.
Yes, Australian clinicians can and do use overseas tools. Under the Australian Privacy Principles you need to take reasonable steps to protect health information, including when it's handled overseas. Many practices simply prefer patient data to stay in Australia, which is what MedCall does.
Yes. Enter the patient's mobile or email and MedCall sends them a secure link. They tap it, check their camera, and wait for you. No app, no account. You can also give patients a permanent room link, for example in your booking reminders.
No card needed to start. Then $15 per doctor per month inc. GST.
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