During the call: screen share, chat, photos and PDFs

The tools in the consult room and what each button does.

The control bar

  • Microphone and camera — turn yours on or off. Both turn red when off.
  • Share screen — show a test result or document from your computer. Available in desktop browsers; press it again (or Stop sharing in your browser) to go back to your camera.
  • Devices — change speakers, microphone or camera mid-call, and play a test tone. Use this first if you can’t hear the patient.
  • End consult — finishes the call for both of you.

Chat, photos and PDFs

Open the chat to send messages. Use the paperclip to send a photo or PDF up to 4 MB — handy for a patient to show you a rash, or for you to send a document. Messages and files are saved to the consult.

Your self view

Hide the small preview of yourself with the eye icon, and bring it back with Show me.

Connection quality

A small coloured dot shows how the connection is holding up. If the call drops, MedCall tries to reconnect on its own. If the patient opens their link on a second device, the call moves to the newest one.

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