Ending a consult
Press End consult in the call. The patient sees “Consult ended” and their link stops working. Both of you can rate the call quality from 1 to 5 stars, which helps us spot problems.
Cancelling a link
If you sent a link by mistake, or the patient no longer needs the consult, press the X next to it under Active. The link stops working immediately.
Links expire on their own
Any link not ended or cancelled stops working 24 hours after it was created.
Your history
Finished and cancelled consults appear under Recent on the Consults tab, with the date and how long the call ran. MedCall doesn’t keep clinical notes — your practice software stays your record.