Can't log in or forgot your password

Reset your password, resend a verification email, or sign in from your practice software.

Forgot your password

On the login page, press Forgot your password? and enter your email. The reset link works once and expires after an hour.

Verification links last 24 hours. Log in, and the banner at the top of your dashboard has a Resend email button.

Signing in from your practice software

If your practice software opens MedCall for you and you see “That sign-in link has expired”, go back to your practice software and click through again.

Still stuck

Email hello@medcall.au from the address on your account.

More in Troubleshooting

Didn't answer your question? Email hello@medcall.au.