Getting started with MedCall

Set up your account, confirm your email and send your first consult in a few minutes.

MedCall runs secure video consults in the browser. You text or email your patient a link, they tap it, and you’re in the call. Nobody installs anything.

1. Create your account

Go to medcall.au/signup and choose how you’re setting up:

  • Just me — you’re a clinician running your own consults.
  • My practice — you’re setting MedCall up for a team and will add your doctors.

Not sure? See Solo or practice account. You can switch later.

The signup page asking whether MedCall is for just you or your practice

2. Confirm your email

We email you a link to confirm your address. Click it and your account goes live. Your 1-month free trial starts at that moment. No card is needed.

3. Check your camera and microphone

Open Test devices from the top of your dashboard. It checks your camera, microphone, speakers and connection in about 10 seconds.

4. Send your first consult

On the Consults tab, enter the patient’s mobile or email and press Send SMS, Send email or Send both. When they open the link you’ll see Patient waiting and hear a chime. Press Join. See Run your first consult for the full walkthrough.

The Consults tab with the free trial banner and the New consult form

More in Getting started

Didn't answer your question? Email hello@medcall.au.